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Frequently Asked Questions

Registering on Moyash.in is simple—just click on the Register/ LogIn option on the top right corner of the website and provide the required details to streamline your shopping experience. If you already have an account, log in with your email and password. To log out securely, go to Profile > Account > Log Out. By creating a Moyash account, you can:

  1. Make faster purchases.
  2. Track your orders and returns/ exchanges easily.
  3. Receive updates on offers, and promotions.
  4. Save your favorite items in the wishlist for later purchases.

The Wishlist allows you to save items you're interested in for easy access later. Here's how it works:

  1. Adding Items: Click on the favourites symbol on any product page to add that item to your Wishlist.
  2. Viewing Your Wishlist: Access your saved items by clicking the Wishlist icon in the top-right corner of the website.
  3. Managing Your Wishlist: Remove items at any time by clicking the favourites symbol again.

Note: Adding items to your Wishlist does not reserve them for purchase.

Moyash reserves the right to adjust item prices during campaigns or promotional periods. All our items are priced exclusive of all taxes. However, taxes will be calculated and applied during the final checkout process in the shopping cart.

At Moyash, all products undergo rigorous quality checks to ensure they reach you in perfect condition. If you receive a faulty item, please contact us at moyashinc.service@gmail.com for prompt assistance and resolution.

Shipping options depend on your delivery address, order timing, and item availability. During checkout, you'll see the available shipping methods. The estimated delivery date will be given once your order is shipped.

Deliveries are made only on working days. Please ensure the shipping address is within the same market/region where the purchase was made.

There is no shipping costs. Free shipping is available on all products.

Once you place an order, it will be processed based on the product availability. Orders typically take 7-10 working days to arrive after being placed. The estimated delivery date will be shared with you once your order is shipped.

Note: Deliveries are made only on working days.

If we are unable to deliver your order on the estimated delivery date, we will send you an email mentioning the new delivery date. The reason for delayed delivery will be communicated to you via email. If you're still not satisfied, you can reach out to us at moyashinc.service@gmail.com

You can cancel your order only while it is still under processing. Once your order has been shipped, cancellation is no longer possible.

If you purchase multiple items in one order, we may ship them in multiple deliveries based on availability. This ensures you receive your items in perfect condition and as quickly as possible.

Change in Delivery Address: If you are a registered user and have chosen a wrong address you can change your billing and shipping address by accessing your Dashboard > my profile. However, if you've placed an order an you would like to make changes in your address then please write an email at moyashinc.service@gmail.com mentioning the old and new address change.

Change in order: If you have already completed your purchase, it is not possible to delete or change items.

Moyash does not provide Cash on Delivery (COD) facility. You can make payemts through the following option:

  1. Visa
  2. Mastercard
  3. American Express
  4. Rupay
  5. Netbanking
  6. UPI

Yes, Moyash offers a gift wrapping option! Here's how it works:

  1. During checkout, select the Send as a Gift option after adding items to your cart. The cost of gift wrapping will be displayed.
  2. You can include a personlized message for the recipient.
  3. Ensure the correct billing and shipping addresses are provided, as no changes can be made once the order is shipped.
  4. Your gift will be prepared in a special box and shipped in our standard packaging.

Note: Gift purchases are not eligible for exchanges or returns.

You can contact Moyash through the following options:

  1. Send an email: moyashinc.service@gmail.com
  2. Call us on: 011 45733924
  3. Message us on our instagram account: _moyash